Dedicated Patient Line
029-853-7668(※appointment only)

Guide to Outpatient Consultations

Guide to Outpatient Consultations

  • All outpatient services at the hospital are by appointment only.
  • Office hours are from 9:00 to 17:00 on weekdays.
  • Initial consultation hours are from 8:30 to 16:30.
  • The office is open from 7:30 a.m. to 4:00 p.m. for return visits (for patients with appointments).
  • Appointments can be made up to two hours in advance.
  • The appointment center is open from 8:30 am to 5:00 pm on weekdays.
  • Appointment Desk 3 is open until 17:15.
  • Closed on Saturdays, Sundays, national holidays, year-end and New Year holidays (December 29 to January 3).

“Patient’s choice” medical treatment fees for initial and follow-up examinations

This system was established by the Ministry of Health, Labor and Welfare in April 2008 to promote the mutual sharing of roles and cooperation between medical institutions, so that “initial treatment is provided by local clinics and medical offices (family doctors), while advanced and specialized treatment is provided by hospitals.

Based on these objectives, as of April 1, 2008, as a hospital with specified functions, we require patients to pay a fixed amount of money at the time of their first or second visit without a letter of referral from a local doctor’s office or clinic (family doctor).

Our hospital collects the following fees separately for “patient’s choice” medical care at the time of initial and reexamination. Thank you for your understanding and cooperation.

Item Fee (Tax Included)
【“Patient’s choice” medical treatment fees for initial consultaiton】
     
  • In addition to the usual medical fees, patients who visit our hospital for the first time without a letter of referral will be charged separately.
13,200yen

【”Patient’s choice” medical treatment cost for re-examination】

1. If a patient whose condition has been stabilized by treatment is referred to another medical institution in writing, but continues to visit our hospital at his or her own discretion, this is a separate charge in addition to the regular medical fee.

2. When a patient who has been referred from our hospital to another medical institution is seen again without a letter of referral from the other medical institution, this is a separate fee to be paid in addition to the regular medical fee.

    *Both 1 and 2 will be charged each time the patient visits the hospital.
6,050yen

In the following cases, there is no need to pay the extra fees listed above.

  • -Those who have been transported to an emergency room (urgent cases)
  • -Recipients of various public expenditure systems (excluding medical care for childcare support and medical care for single parent families)
  • -If you are receiving treatment at a different department of the main hospital (medical and dental services are separate facilities)
  • -In case of intra-hospital referral between medical and dental departments
  • -When you are instructed to have a detailed examination based on the results of a specific medical checkup or cancer screening.
  • -When a patient is admitted directly after an outpatient visit
  • -When the patient is a collaborator in a clinical trial at this hospital
  • -When you have been damaged by a disaster
  • -In the case of industrial accidents, public service accidents, traffic accidents, and self-pay medical treatment

Online Eligibility Verification

This hospital utilizes an online eligibility verification system.
The online eligibility verification system allows patients to check their medical insurance eligibility online using their Individual Number Card (My Number card) at the counter of medical institutions.
As a card reader with facial recognition for the Individual Number Card (My Number card) is available, your My Number card can also be used as a health insurance card (Maina hoken-shou / My Number Insurance Card).
In addition, when consent is obtained using a card reader with facial recognition, drug information, specific health checkup information, and other medical information for medical treatment can be used and easily shared using the My Number card.
〈Notes〉
*Certificates subject to online eligibility verification are systems managed by insurers, such as health insurance cards, national health insurance cards, and late-stage medical insurance cards for the elderly. Cards associated with publicly funded or local independent programs administered by local governments are not covered at this time.

Payment of medical fees

Payment of medical fees can be made with the following accepted forms of payment. For hospitalization expenses in particular, we recommend payment by credit card to prevent the risk of loss or theft.

Cash Japanese yen only  
Credit Card You will be required to enter your PIN, so please confirm it in advance. Please check your credit limit in advance. The number of payments can be selected from 1, 2, 6, 12, revolving, and bonus lump-sum payments. We accept Visa, Mastercard,JCB,American Express,Diners Club,Nicos, UFJ, DC, and Discover cards. Accepted Credit Card Icons ご利用いただけるクレジットカードのアイコン
Debit Card You will need to enter your PIN, so please confirm it in advance. Please check your credit limit and account balance in advance. You can use your cash card from most banks and post offices, so there is no need to withdraw cash from ATMs beforehand. Debit Card Icon デビットカードのアイコン

Payment machines that accept cash and various types of credit cards are available at the outpatient check-in desk, admission/discharge center, and emergency reception desk.

  • Outpatient Billing Reception
    Weekdays9:00~17:30
  • Hospital Discharge Center
    Weekdays8:30~17:30
  • Emergency Reception
    Emergency Reception 17:30~8:30 the following day(All day on Saturdays, Sundays and holidays)

Collection of Unclaimed Medical ExpensesPDF形式:81KB

             

Calculation of medical fees

Fees for insured medical treatment will be calculated at 10 yen per point based on the Medical Fee Schedule and the Dental Fee Schedule.
Expenses for free medical treatment related to traffic accidents and third party assaults will be calculated at 20 yen per point based on the detailed regulations of the University of Tsukuba Hospital.
Expenses for patients traveling abroad (living abroad, for medical purposes, not insured by health insurance) will be calculated at 20 yen per point.
From April 1, 2023, fees for patients without active public health insurance coverage in Japan (excluding welfare recipients) will be calculated at 30 yen per point.

             
For other payments, please contact the following department.  
Revenue Management Section, Management Strategy Division, Hospital General Affairs Department
  Phone: 029-853-3563 (weekdays only)